北京百鼓科技有限公司（"百鼓科技"、"我们"、"我们的"）致力于保护用户（"用户"、"您"、"您的"）的隐私，特别是儿童的隐私。本隐私政策说明了当您使用我们的移动应用程序TaleTime（"服务"）时，我们如何收集、使用、披露和保护您的信息，包括个人信息和儿童的个人信息。
请仔细阅读本隐私政策。通过访问或使用我们的服务，您表示您已阅读、理解并同意我们按照本隐私政策和我们的用户服务协议中所述的方式收集、存储、使用和披露您的个人信息。
本隐私政策旨在遵守适用的隐私法律，包括美国的《儿童在线隐私保护法》（COPPA）以及其他司法管辖区关于儿童数据的类似法规。
我们收集的信息
我们可能通过以下方式收集信息：
a. 您向我们提供的信息：
- 账户信息：当您或父母/监护人注册账户时，我们可能会收集用户名、密码、电子邮件地址（用于父母/监护人）以及年龄或出生日期（用于验证年龄并在必要时获得父母同意）等信息。
- 声音克隆的语音样本：如果您选择为自己或作为父母/监护人为您的孩子使用声音克隆功能，您将提供语音音频样本。我们将在收集语音样本之前获得明确同意，特别是对于儿童。
- 故事创作内容：如果您使用AI故事创作功能，我们会收集您提供的文本提示或输入。
- 通信：如果您直接联系我们（例如，寻求客户支持），我们可能会收到关于您的其他信息，如您的姓名、电子邮件地址、消息内容以及您可能发送的任何附件。
- 反馈和调查：您参与调查或提供服务反馈时提供的信息。
b. 我们在您使用服务时自动收集的信息：
- 使用信息：我们收集有关您与服务交互的信息，例如您收听的故事、使用的功能、创建的内容以及您活动的时间、频率和持续时间。
- 设备信息：我们可能会收集有关您用于访问服务的设备的信息，包括硬件型号、操作系统和版本、唯一设备标识符（例如IDFA或Android广告ID）、IP地址、移动网络信息和浏览器类型。
- 日志数据：我们的服务器会自动记录您使用服务时创建的信息。此日志数据可能包括您的IP地址、浏览器类型、操作系统、引用网页、访问的页面、位置（如果启用）、您的移动运营商、设备信息、搜索词和cookie信息等信息。
- Cookie和类似技术：我们可能使用cookie和类似的跟踪技术（例如像素、信标）来收集有关您如何使用服务的信息并为您提供功能。您可以在个别浏览器级别控制cookie的使用。
c. 与儿童相关的信息：
- 我们致力于保护儿童的隐私。我们不会在未经可验证的父母同意的情况下故意收集13岁以下儿童（或其司法管辖区相关同意年龄）的个人信息。
- 如果服务由儿童使用，我们可能会按照上述方式收集有关儿童使用服务的信息，但此信息将链接到父母或监护人的账户或在获得可验证的父母同意后收集。
- 对于儿童声音的声音克隆，我们将要求儿童的父母或法定监护人的明确、可验证的同意。提供的语音样本将被视为儿童的个人信息。
我们如何使用您的信息
我们使用收集的信息用于以下目的：
- 提供、运营、维护和改进服务。
- 个性化您的体验，例如推荐故事。
- 使您能够使用AI模型创建故事并使用TTS进行叙述。
- 使您能够克隆您的声音（或在父母同意下克隆您孩子的声音）用于故事叙述。
- 仅为了在服务内为您创建和提供克隆声音功能而处理和存储语音样本。
- 与您沟通，包括回应您的评论、问题和请求，并提供客户服务和支持。
- 向您发送技术通知、更新、安全警报和管理消息。
- 用于研发目的，以改进我们的AI模型和服务。
- 监控和分析与我们服务相关的趋势、使用情况和活动。
- 检测、调查和防止欺诈交易和其他非法活动，并保护百谷科技和其他人的权利和财产。
- 遵守法律义务。
- 在您同意的情况下，用于收集信息的任何其他目的。
特别针对儿童信息：
- 我们仅将从儿童或关于儿童收集的个人信息用于提供和支持服务、内部运营目的以及获得父母同意的目的。
- 我们不会将儿童的个人信息用于定向广告或为此类目的建立儿童档案。
我们如何分享您的信息
我们不出售您的个人信息或儿童的个人信息。我们可能按以下方式分享信息：
- 与服务提供商：我们可能与需要访问此类信息以代表我们开展工作的第三方供应商、顾问和其他服务提供商分享您的信息（例如，云托管、AI模型处理、分析、客户支持）。这些服务提供商仅被授权在为我们提供这些服务所必需的范围内使用您的个人信息，并有合同义务保护其机密性。
- 出于法律原因：如果我们认为披露对于以下目的合理必要，我们可能会披露您的信息：(a) 遵守任何适用的法律、法规、法律程序或政府要求；(b) 执行我们的用户服务协议或其他适用政策；(c) 保护我们服务的安全或完整性；或 (d) 保护我们自己、我们的用户或公众免受伤害或非法活动。
- 业务转让：在合并、收购、融资、重组、破产或出售我们全部或部分资产的情况下，您的信息可能作为该交易的一部分被转让。我们将通过电子邮件和/或在我们服务上的显著通知告知您个人信息所有权或使用的任何变更。
- 聚合或去标识化信息：我们可能分享不能合理用于识别您身份的聚合或去标识化信息。
- 在您同意的情况下：当我们获得您的明确同意时，我们可能与第三方分享您的信息（例如，如果父母同意与特定个人分享孩子创建的故事）。
数据安全
我们采取合理措施，包括管理、技术和物理保障措施，保护您的个人信息免受丢失、盗窃、误用、未经授权的访问、披露、更改和破坏。但是，没有任何互联网或电子邮件传输是完全安全或无错误的，因此您在决定向我们发送什么信息时应特别小心。
数据保留
我们将在您的账户处于活跃状态期间或根据需要为您提供服务并实现本隐私政策中概述的目的期间保留您的个人信息。我们将根据需要保留和使用您的信息，以遵守我们的法律义务、解决争议并执行我们的协议。
为声音克隆提供的语音样本将保留至提供克隆声音功能所需的时间或直到您请求删除，但需受技术可行性和法律义务的限制。克隆声音模型将在账户终止或请求时删除。
您的权利和选择
- 账户信息：您可以通过在服务内编辑您的个人资料或联系我们来更新、更正或删除您账户中的信息。
- 语音数据：您可以通过联系我们请求删除您的语音样本和克隆声音模型。
- Cookie：大多数网络浏览器默认设置为接受cookie。如果您愿意，通常可以选择设置浏览器来删除或拒绝浏览器cookie。
- 促销通信：您可以通过遵循这些电子邮件中的说明选择不接收我们的促销电子邮件。如果您选择退出，我们仍可能向您发送非促销通信，例如关于您的账户或我们正在进行的业务关系的通信。
儿童隐私和父母权利（COPPA及类似法规）
百谷科技致力于遵守COPPA和其他保护儿童隐私的适用法律。
- 父母同意：我们将在故意收集、使用或披露13岁以下儿童（或适用的同意年龄）的个人信息之前获得可验证的父母同意。如果我们了解到我们在未经父母同意的情况下收集了低于要求年龄的儿童的个人信息，我们将尽快采取措施删除该信息。
- 父母权利：使用我们服务的儿童的父母和法定监护人有权：
- 查看我们从其孩子那里收集的个人信息。
- 要求我们删除其孩子的个人信息。
- 拒绝允许进一步收集或使用其孩子的个人信息。
要行使这些权利，请使用下面提供的详细信息联系我们。我们可能要求您验证您作为父母或法定监护人的身份。
- 不向儿童进行直接营销：我们不将儿童的个人信息用于直接营销或定向广告目的。
国际数据传输
您的信息，包括个人信息，可能会被传输到您所在州、省、国家或其他政府管辖区之外的计算机上并在其上维护，这些地方的数据保护法律可能与您所在司法管辖区的法律不同。如果您位于中华人民共和国境外并选择向我们提供信息，请注意我们将数据（包括个人信息）传输到中华人民共和国并在那里处理。
您对本隐私政策的同意以及您随后提交此类信息代表您同意该传输。百谷科技将采取所有合理必要的步骤，确保您的数据得到安全处理并符合本隐私政策。
本隐私政策的变更
我们可能会不时更新本隐私政策。如果我们做出重大变更，我们将通过电子邮件（发送到您账户中指定的电子邮件地址，如果有的话）、在我们的服务上发布通知（在变更生效之前）或法律要求的其他方式通知您。我们鼓励您定期查看本隐私政策以了解任何变更。
Beijing Baigu Technology Co., Ltd. ("Baigu Tech", "we", "us", "our") is committed to protecting the privacy of users ("user", "you", "your"), especially children. This Privacy Policy explains how we collect, use, disclose, and protect your information, including personal information and children's personal information, when you use our mobile application TaleTime (the "Service").
Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
This Privacy Policy is designed to comply with applicable privacy laws, including the Children's Online Privacy Protection Act (COPPA) in the United States and similar regulations regarding children's data in other jurisdictions.
Information We Collect
We may collect information in the following ways:
a. Information You Provide to Us:
- Account Information: When you or a parent/guardian registers for an account, we may collect information such as username, password, email address (for parents/guardians), and age or date of birth (for age verification and to obtain parental consent where required).
- Voice Samples for Voice Cloning: If you choose to use the voice cloning feature for yourself or as a parent/guardian for your child, you will provide voice audio samples. We will obtain explicit consent before collecting voice samples, especially for children.
- Story Creation Content: If you use the AI story creation features, we collect the text prompts or inputs you provide.
- Communications: If you contact us directly (e.g., for customer support), we may receive additional information about you such as your name, email address, the contents of the message, and any attachments you may send.
- Feedback and Surveys: Information you provide when participating in surveys or providing feedback about our Service.
b. Information We Automatically Collect When You Use the Service:
- Usage Information: We collect information about your interactions with the Service, such as the stories you listen to, features you use, content you create, and the time, frequency, and duration of your activities.
- Device Information: We may collect information about the device you use to access the Service, including hardware model, operating system and version, unique device identifiers (such as IDFA or Android Advertising ID), IP address, mobile network information, and browser type.
- Log Data: Our servers automatically record information created when you use the Service. This log data may include information such as your IP address, browser type, operating system, referring webpage, pages visited, location (if enabled), your mobile carrier, device information, search terms, and cookie information.
- Cookies and Similar Technologies: We may use cookies and similar tracking technologies (e.g., pixels, beacons) to collect information about how you use the Service and provide features to you. You can control the use of cookies at the individual browser level.
c. Information Related to Children:
- We are committed to protecting children's privacy. We do not knowingly collect personal information from children under 13 (or the relevant age of consent in their jurisdiction) without verifiable parental consent.
- If the Service is used by a child, we may collect information about the child's use of the Service as described above, but this information will be linked to a parent or guardian's account or collected after obtaining verifiable parental consent.
- For voice cloning of a child's voice, we will require explicit, verifiable consent from the child's parent or legal guardian. The voice samples provided will be treated as the child's personal information.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, maintain, and improve the Service.
- To personalize your experience, such as recommending stories.
- To enable you to create stories using AI models and narrate them using TTS.
- To enable you to clone your voice (or your child's voice with parental consent) for story narration.
- To process and store voice samples solely for creating and providing the voice cloning feature to you within the Service.
- To communicate with you, including responding to your comments, questions, and requests, and providing customer service and support.
- To send you technical notices, updates, security alerts, and administrative messages.
- For research and development purposes to improve our AI models and Service.
- To monitor and analyze trends, usage, and activities related to our Service.
- To detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of Baigu Tech and others.
- To comply with legal obligations.
- For any other purpose with your consent for which the information was collected.
Specifically for Children's Information:
- We use personal information collected from or about children only to provide and support the Service, for internal operations purposes, and for purposes for which parental consent has been obtained.
- We do not use children's personal information for targeted advertising or to build profiles of children for such purposes.
How We Share Your Information
We do not sell your personal information or children's personal information. We may share information in the following ways:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., cloud hosting, AI model processing, analytics, customer support). These service providers are authorized to use your personal information only as necessary to provide these services to us and are contractually obligated to keep it confidential.
- For Legal Reasons: We may disclose your information if we believe disclosure is reasonably necessary for the following purposes: (a) to comply with any applicable law, regulation, legal process, or governmental request; (b) to enforce our Terms of Service or other applicable policies; (c) to protect the security or integrity of our services; or (d) to protect ourselves, our users, or the public from harm or illegal activities.
- Business Transfers: In the event of a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you about any change in ownership or uses of your personal information via email and/or a prominent notice on our Service.
- Aggregated or De-identified Information: We may share information that cannot reasonably be used to identify you.
- With Your Consent: We may share your information with third parties when we have your explicit consent (for example, if a parent consents to share a child's created story with a specific individual).
Data Security
We take reasonable measures, including administrative, technical, and physical safeguards, to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no Internet or email transmission is ever fully secure or error-free, so you should take special care in deciding what information you send to us.
Data Retention
We will retain your personal information for as long as your account is active or as needed to provide you services and to fulfill the purposes outlined in this Privacy Policy. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Voice samples provided for voice cloning will be retained for as long as needed to provide the voice cloning feature or until you request deletion, subject to technical feasibility and legal obligations. Cloned voice models will be deleted upon account termination or upon request.
Your Rights and Choices
- Account Information: You can update, correct, or delete information in your account by editing your profile in the Service or by contacting us.
- Voice Data: You can request deletion of your voice samples and cloned voice model by contacting us.
- Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies if you prefer.
- Promotional Communications: You can opt out of receiving our promotional emails by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
Children's Privacy and Parental Rights (COPPA and Similar Regulations)
Baigu Tech is committed to complying with COPPA and other applicable laws protecting children's privacy.
- Parental Consent: We will obtain verifiable parental consent before knowingly collecting, using, or disclosing personal information from children under 13 (or the applicable age of consent). If we learn we have collected personal information from a child below the required age without parental consent, we will take steps to delete that information promptly.
- Parental Rights: Parents and legal guardians of children who use our Service have the right to:
- Review the personal information we have collected from their child.
- Request that we delete their child's personal information.
- Refuse to allow further collection or use of their child's personal information.
To exercise these rights, please contact us using the details provided below. We may require you to verify your identity as the parent or legal guardian.
- No Direct Marketing to Children: We do not use children's personal information for direct marketing or targeted advertising purposes.
International Data Transfers
Your information, including personal information, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the People's Republic of China and choose to provide information to us, please note that we transfer the data, including personal information, to the People's Republic of China and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Baigu Tech will take all the reasonably necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. If we make material changes, we will notify you by email (sent to the email address specified in your account, if any), by a notice on our Service (prior to the change becoming effective), or as otherwise required by law. We encourage you to review this Privacy Policy periodically for any changes.